Galaxy Kayaks

Very pleasant people, and really great service.

“I have bought TWO Sturgeon FX kayaks, and now two 24lbs thrust motors. In all transactions, whomever I dealt with was very pleasant, patient, and helpful. My second motor purchase was kindly sent by an extra speedy despatch, and on another occasion, a broken seat strap was immediately replaced. I would happily recommend Galaxy and their kayaks (and customer service) to anyone.”

First Rate Customer Service

“Ordered a kayak online on a weekend and put a note in the comments about some of the details and availability of other stock. They phoned me on Monday morning. Helped me out and guided me brilliantly. Kayak arrived within a week and has been great. Fully deserved 5 stars for customer service and product.”

Fuego HV Ultra Kayak

“Excellent customer service from my initial enquiry to delivery. Great advice regarding specific models to suit my requirements. The kayak is superb on the water - it is stable and easy to handle. It also looks really smart. In summary, a fantastic product and great customer service.”

Galaxy customer service is 5-star

“My husband gave me my kayak for my 70th birthday, during the pandemic, and since I live on a tidal tributary of the Thames I can only go out when the tide is suitable, but I have been out almost every day possible since then (nearly 6 years). I love my Kayak so much I keep wearing bits out, and losing screws - this hatch was the latest thing to go, but the team were very helpful in making sure I replaced it with the right item. Thanks!”

Galaxy Wildcat

“I ordered two Galaxy Wildcats and they arrived a few days later. Assembled the pedal drives (you need a 17mm spanner), added the Railblaza accessories and headed off for a sea trial. Following a 7 hour fishing trip I can that the seating is far better than sitting water. Seriously comfortable compared to my previous Galaxy kayak. The sea was a little rough but the kayak was extremely stable. The pedal drive allowed me to fish while maintaining position which is a massive bonus. I did pose a few questions as one seat had a mark on it. The response from Galaxy was don’t worry we will send you new one out by close of play. Wow that’s what I call customer service….. it doesn’t get better than that. This is my second kayak from Galaxy have this upgrade to my previous 7 year old fishing kayak. Highly recommended and well priced.”

Great kayak and fantastic support

“Kayak was dispatches and delivered quickly. Quality is great. I had a minor issue that I contacted Galaxy Kayaks about. I received reply within 5 minutes and replacement part was sent within just over an hour. Very happy with Galaxy products and even happier about how they treat their customers. Thank you!”

All round excellent!

“Great kayak! Sturdy, comfy, easy to handle and includes useful extra touches, including a waterproof (tried and tested in the sea) storage compartment. The wheels are a must, especially for the hill at Cayton Bay (if you know, you know) but it is still light enough for me to slide onto the top of my Peugeot Partner easily on my own. Before buying, I needed to ask a question and was impressed that the live chat was responded to at 21:30 on a Friday. I ordered that night and received it on the Tuesday. Great communication from the couriers. All round, I've had a great experience and love the kayak. Many many thanks to all at Galaxy. Keep up the good work.”

Galaxy Force Kayak

“Bought this to replace an inflatable kayak and what an upgrade. It is a brilliant bit of kit so much so my better half has claimed it as her own and I have now ordered another Galaxy Kayak for myself. Have only been out a couple of times on small lochs but looking forward to getting out more now the weather is improving. Everything went smooth and I was kept updated as needed. Delivered very quickly after ordering”

“Easy to order online, items delivered quickly. This is the second order placed, the first being one of their kayaks. Everything I’ve ordered has been really good quality, and delivered quicker than the estimate times given. Great company.”